Answer a few quick questions in our short secure online form.
We'll review your details to assess if you're eligible, with no obligation.
Receive your results and initiate the claim if you wish to do so.
If you rent your home and the property came installed with a boiler and central heating, it is your landlord's responsibility to make sure that is in a safe working order. If the landlord, council or housing association has failed to fulfil their responsibility, then you may be entitled to £1,000's in compensation*.
Simply complete our online claims form to check if you qualify and get a quick decision on your claim, with no-obligation.
Answer a few quick questions in our short secure online form.
We'll review your details to assess if you're eligible, with no obligation.
Receive your results and initiate the claim if you wish to do so.
It is the landlords, council or housing associations duty to ensure your home is in an adequate state of repair. If a property is in disrepair, it means that it needs repairing before it can be considered safe and fit to live in.
Examples of disrepair can include damp, mould, heating, plumbing and electrical issues, pests and infestations, leaks and water damage, damaged windows and doors, defects to the structure of the property and more.
If you rent your home and it is in disrepair, you have the right to claim compensation for any difficulty, costs, discomfort, or suffering you have endured.
Compensation might include:
Damage to personal property: including clothes and other possessions such as computers and TVs caused by mold and rising damp. If they have been damaged, then you're entitled to claim the costs.
Personal injuries: such as pneumonia from damp and cold, asthma and allergies caused by mold, injury from falling, carbon monoxide poisoning, gastrointestinal problems, and mental health issues such as depression and anxiety.
Repair costs: if you have paid for the repairs yourself then you are entitled to have the costs reimbursed.
Inconvenience and suffering: you don't need to have suffered an injury to claim compensation either. You can receive compensation if the disrepair has caused you inconveniences, such as been unable to cook or use the bathroom for example.
Housing disrepair refers to a situation where a rented property is in a state of disrepair, meaning it’s not safe, healthy, or comfortable to live in. Common examples include damp, mould, faulty heating, structural damage, or broken plumbing.
Tenants have the right to live in a safe and habitable property. The council, housing associations and landlords are legally obligated to carry out necessary repairs to their properties. If they fail to do so, tenants may be entitled to compensation.
If the owner of the property (landlord, council etc) has been informed of the disrepair and has failed to fix it within a reasonable time, you may be eligible to make a claim. We offer a free assessment to determine your eligibility.
Compensation can be claimed for personal injury or health issues caused by disrepair, damage to personal belongings, inconvenience, and the cost of repairs or alternative accommodation.
Evidence may include photographs of the disrepair, medical records if there is a health impact, correspondence with the owner of the property, and any independent reports or assessments.
The duration of a claim depends on the complexity of the case, the level of cooperation from the owner, and the amount of evidence available. It could range from a few months to over a year.
Yes, generally, the time limit for making a claim is up to six years from the date of disrepair or three years for a personal injury claim. However, it is best to start the process as soon as possible.
You can initiate your claim by completing our quick online form. Our experts will assess your case and guide you through the next steps.
Claim Now